Customer Testimonials
Submit Your Own Testimonial
At National Floors Direct 'You Speak, We Listen...We Respond'. Customer service is paramount to us. We encourage all of our customers to share their thoughts (with us and others) concerning our offered services. Please feel free to comment on all aspects of your flooring experience from the free in home estimate to the next day installation. Please be aware that we may not use everyone's comments because of traffic issues on the site, but we do very much appreciate your feedback.
Thank You.
My Experience
07-22-2009
My overall experience with your company has been very positive. Setting up the free estimate, dealing with the salesman (Mark A.) and finally with the install crew-excellent! Mark only dealt with what I needed; showed me the things that would satisfy those needs and made some suggestions that made sense-things that I had not considered. The installers were very professional and I was very impressed with the work ethic displayed. The pricing was below what I had expected-always nice. I have two more rooms to have carpeted and have no qualms on who to use for the work.
Larry M.
Winthrop, Ma
"Keeping It Simple"
07-22-2009
I would like to tell you how extremely happy I am with your company. I recently purchased a condo that needed some renovations including new flooring. By far, shopping with NFD is the way to go. Everything went like clockwork. The salesmen Pierre arrived promptly and led me through the process. I picked out the flooring and "signed on the dotted line". The next day installation was equally smoothe; kudos to Manny! The guys showed up on time and promptly went to work. They were polite and did an outstanding job. What impressed me the most was their immaculate job of cleaning up. I know I got the "best deal" because of the simplicity...I would like to suggest a new ad campaigne; "National Floors Direct...keeping it simple for you". Thank you so much for a wonderfull experience.
Kindly,
RoseMary B
Rosemary B.
Sales and Installation
06-29-2009
I just wanted to thank you for the excellent sales and installation. I have had many companies from properties I have owned in the past, but NFD by far has more than exceeded my expectations, from the salesman to the installers. There was no high pressure sales; the salesmen was professional and answered all questions; got me the best deal possible; the installers were prompt, did an excellent job, and cleaned up after they were done. I could not be happier from the begining to the end. EXCELLENT product and EXCELLENT service. PT
Pamela T.
Stoughton, Ma
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